A CFO asks for a one-number ROI figure for a Claude deployment proposal. The team has projected $2M in annual labor savings at a total cost of $800k. What is the ROI?
Answer: 150%
ROI = (Net Benefit / Total Cost) x 100% = ($2M - $800k) / $800k x 100% = $1.2M / $800k = 150%. The ROI is 150%. $1.2M is the net benefit (benefit minus cost), not the ROI percentage. The payback period is a separate metric. $2M is the gross benefit before subtracting costs.