During contract renewal negotiations, the procurement team is asked to justify the Claude spend. Which evidence artifact is most persuasive to a CFO reviewing the renewal?
Answer: Measured cost per outcome from the prior contract year
Measured cost per outcome — total spend divided by a meaningful output unit (contracts reviewed, tickets resolved, documents produced) — is the most persuasive financial evidence for a renewal because it connects spending to business value in terms the CFO already uses to evaluate other investments. Employee lists and prompt counts are platform metrics; satisfaction surveys are not financial arguments.